All Conversations
| Date & Time | Channel | Customer | Duration | Intent | Score | Status | Actions |
|---|---|---|---|---|---|---|---|
| Today, 10:42 AM | Call | Robert Johnson | 4:32 min | Transaction Declined | 94% | Completed | Listen Transcript |
| Today, 09:15 AM | Sarah Williams | - | Account Closure | 89% | Completed | View Transcript | |
| Yesterday, 4:30 PM | Chat | Michael Brown | 8:15 min | Bill to EMI | 96% | Completed | View Transcript |
| Yesterday, 2:15 PM | Call | Jennifer Lee | 6:45 min | Card Block | 78% | Completed | Listen Transcript |
| Yesterday, 11:30 AM | Chat | David Miller | 5:22 min | Late Fee Waiver | 91% | Completed | View Transcript |